Dear Valued Customer,

Effective September 25, 2025, Canada Post has officially commenced strike action. To keep your orders moving without interruption, we’ve arranged alternative shipping options.

What This Means for You

Alternative Couriers: All shipments will now be sent through Purolator, UPS, or FedEx.
No P.O. Box Deliveries: These couriers are unable to deliver to P.O. boxes. If your current shipping address is a P.O. box, please update it to a valid street address to prevent delays.
Possible Delays: Due to the increased demand on courier services, some deliveries may take longer than usual. Rest assured, our team is working diligently to get your order to you as quickly as possible.

How You Can Help

Double-check your shipping details before placing an order.
Update your account with a street address if you previously used a P.O. box.
Track your shipment using the tracking number provided for the most accurate updates.

A Note From Us

While UPS and FedEx rates are significantly higher during this period, we are absorbing those costs to minimize the impact on you. We kindly ask for your patience and understanding as our team works hard to navigate this challenging situation.

Please also keep in mind that our customer service team is handling a higher-than-usual volume of inquiries. Your patience and kindness mean the world to us as we work through this together.

We know this may cause some inconvenience, and we truly appreciate your support and understanding. Our priority remains ensuring you receive your products reliably and on time.

Thank you for standing with us during this period.

Warm regards,

GetKush team.