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Guaranteed Delivery🎉 Our New Website is Live!
After months of hard work behind the scenes, we’re thrilled to announce that the brand-new Get Kush website is officially live!
Our goal was simple: create a smoother, faster, and more enjoyable shopping experience for you. We know the old site had its… quirks (okay, it was slow and kind of crappy 😅), so we focused on making this one more straightforward to use, faster to load, and way more user-friendly. You should now be able to find what you need and get on with the rest of your day in no time!
We’re still fine-tuning a few things, and we want to keep you in the loop about what’s coming next. If you notice any bugs or have suggestions for improvements, don’t hesitate to reach out to me directly at support@getkush.cc — I love hearing your feedback!
What We’re Still Working On:
Updated on May 2, 2025
🔍 Category Filters: We’re improving the filters on each category page so you can quickly sort and find exactly what you’re looking for.
📂 Category Menu: Expect a smoother, more intuitive menu layout soon – so you can navigate the site faster and easier.
🌿 Batch Updates on Strains: These are coming back very shortly – stay tuned!
💳 Credit Card Payments: We’re working hard to bring this back within the next 30 days.
Thank you so much for your continued support — we truly love and appreciate you. Our goal is to get better every day, just for you.
We’ll keep updating this blog with more improvements as they roll out.
Much love,
Nancy 💚
After months of hard work behind the scenes, we’re thrilled to announce that the brand-new Get Kush website is officially live! Our goal was simple: create a smoother, faster, and more enjoyable shopping experience for you. We know the old site had its… quirks (okay, it was slow and kind...
Shipping Update: Delays Due to Canada Post Strike and Holiday Rush
Shipping Update: Delays Due to Canada Post Strike and Holiday Rush
Dear Valued Customers,
As you may know, Canada Post began striking on November 15 after failing to reach an agreement with the union. This disruption has led to significant challenges in the logistics industry nationwide.
In response, we acted quickly to pivot to alternative couriers such as Purolator, UPS, and FedEx. However, like many businesses, these couriers did not anticipate the strike lasting beyond December 1 and have struggled to adapt to the massive influx of packages. This has resulted in delays, as some couriers have even paused shipments to manage their backlogs. For more information, see this article: Purolator, UPS pausing shipments.
We want to assure you that we are doing everything possible to ship your orders promptly. However, the situation has created widespread disruptions, with some courier depots temporarily halting package acceptance. For instance, FedEx is only accepting a limited number of packages, and we’re working within these constraints to get your orders moving.
Additionally, the holiday season has compounded these challenges. The backlog from Black Friday sales and increased demand for Christmas deliveries has further stretched courier capacities.
Despite these obstacles, we are absorbing the significantly higher shipping rates with UPS and FedEx during this period to minimize the impact on you, our customers. We kindly ask for your patience and understanding as our team works tirelessly to resolve issues and keep you updated.
Please also be mindful of the additional pressures on our customer service team during this time. Your patience and kindness mean the world to us as we navigate this unprecedented situation together.
For the latest updates on courier service disruptions, here are some helpful links:
FedEx Service Alerts
Thank you for your understanding and support during this busy and challenging time. We continue to ship all orders everyday.
Sincerely,
Get Kush Team
Dear Valued Customers, As you may know, Canada Post began striking on November 15 after failing to reach an agreement with the union. This disruption has led to significant challenges in the logistics industry nationwide. In response, we acted quickly to pivot to alternative couriers such as Purolator, UPS, and...